Claim

Make a claim

If the item you bought via Mai didn't match its description, you can make a claim here within 5 business days of collecting it. If you've changed your mind about the purchase, you can choose to resell it instead.

Reason

Main defect

Main listing error

Issue description

Photos of the issue

What would you like to do?

Return the item and get 0 SEK refunded Keep the item and get 0 kr refunded Keep the item and apply for a larger discount

Return label

Show this QR code when you drop off the package at your nearest PostNord pickup point.

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Thank you!

Resell To Mai

Item added to your cart

Oops

Make a claim

How it works

Return label

Thank you!